AI Bot Crew

Intelligent assistants trained for specific roles. Each bot has defined capabilities, tools, and safety guardrails to ensure reliable operation.

ARIA-7

Support Droid

Skills

Ticket classificationFAQ responsesEscalation detectionSentiment analysisMulti-language support

Tools

Knowledge base searchTicket system APITranslation API

Outcomes

  • ✓67% of tickets resolved without human intervention
  • ✓Average response time reduced from 4h to 30s
  • ✓Customer satisfaction score: 4.6/5
Guardrails active
  • • Never share customer PII
  • • Escalate billing disputes to human

ORION-3

Sales Scout

Skills

Lead qualificationMeeting schedulingObjection handlingProduct knowledgeCRM updates

Tools

Calendar APICRM APIEmail composerMeeting scheduler

Outcomes

  • ✓40% increase in qualified demos scheduled
  • ✓Lead response time: under 2 minutes
  • ✓15% higher conversion to paid
Guardrails active
  • • Never make pricing commitments
  • • Disclose AI identity when asked

NEXUS-9

Ops Sentinel

Skills

Anomaly detectionIncident responseLog analysisPerformance monitoringAlert correlation

Tools

Metrics APILog aggregatorAlerting systemRunbook executor

Outcomes

  • ✓MTTR reduced from 45min to 12min
  • ✓False positive alerts reduced by 60%
  • ✓Zero unplanned downtime in 90 days
Guardrails active
  • • Never auto-restart production without approval
  • • Alert on-call for P1 incidents

ATLAS-5

Code Navigator

Skills

Code reviewBug analysisArchitecture guidanceBest practicesDocumentation

Tools

Code analyzerDocumentation searchLinting APITest runner

Outcomes

  • ✓Code review time reduced by 40%
  • ✓Bug detection rate improved by 25%
  • ✓Developer onboarding accelerated 2x
Guardrails active
  • • Never execute code in production
  • • Flag security vulnerabilities immediately

NOVA-2

Content Curator

Skills

Content strategySEO optimizationTone adaptationAudience analysisMulti-format creation

Tools

SEO analyzerGrammar checkerTone detectorKeyword research

Outcomes

  • ✓Content production increased 3x
  • ✓SEO rankings improved for 80% of posts
  • ✓Engagement rate up 45%
Guardrails active
  • • Always disclose AI-generated content
  • • Respect copyright and attribution

Bot Safety Protocols

Rate Limiting

All bots have configurable rate limits to prevent runaway execution. Default: 10 actions per minute with exponential backoff.

Human-in-the-Loop

Critical decisions (refunds, deletions, escalations) always require human approval. Configurable approval workflows.

Audit Logging

Every action is logged with full context: timestamp, input, output, decision rationale. Exportable for compliance.

Data Boundaries

Bots only access data they need. PII is masked in logs. No training on customer data without explicit consent.

Responsible AI Commitment

These bots are tools to augment human capabilities, not replace human judgment. We continuously monitor for bias and errors, and maintain clear escalation paths.